Frequently Asked Questions

NOTICE OF FILMING AND PHOTOGRAPHY
When you attend Cornucopia, you are entering a place where photography, audio, and video recording of your person may occur. By entering the event premises, you consent to the capture and use of such media, and its release, publication and exhibition in the future. By attending, you consent to the use of your image, likeness, or voice in event media for promotional, marketing, or social purposes, in perpetuity, without compensation.

Is there food at the drink seminars?
Not unless specified in the event description. Please check the individual event listing for details on food and beverage inclusions.

Are children allowed at any event during Cornucopia?
No. All Cornucopia events are for guests 19 years of age and older; therefore, children will not be admitted. Due to liquor licensing, the Whistler Conference Centre cannot allow anyone under the age of 19 in any part of the building for the duration of Cornucopia events.

Where can I pick up my tickets that I purchased online?
Your tickets will be emailed to you after purchase. You can have them available for scanning on your mobile device or print them at home.

Where can I pick up tickets to a Restaurant Event that I purchased?
There are no physical tickets for Restaurant Events. After tickets have been purchased online, your reservation will be included on a guest list provided to the restaurant. Simply show up at the establishment on the night of your event. If you would like to bring a copy of your confirmation email, that’s always a good idea.

What is your refund policy?
All Cornucopia ticket sales are final and non-refundable. However, tickets are transferable, so if you are unable to attend, you may transfer your ticket to someone else. For added peace of mind, ShowPass offers Refund Protection as an optional add-on at checkout. This protection may provide a refund if you are unable to attend due to an eligible reason. Please review the terms and conditions of Refund Protection at the time of purchase for full details.
2026 Exception: If an event is cancelled by the Organizer, a full refund minus 5% will be issued within 45 days of cancellation.

Can I transfer my ticket to someone else?
Yes. If you are unable to attend, you may give your ticket to someone else, provided they meet all event requirements, including the 19+ age requirement. Please note that tickets cannot be resold for more than their original purchase price.

Can I purchase tickets at the door?
Event tickets are available online while inventory lasts. Some events may offer tickets at the door if they have not sold out, but this is not guaranteed. We recommend purchasing your tickets in advance to avoid disappointment.

What happens if an event sells out?
Once an event is sold out, additional tickets are not guaranteed to become available. We recommend checking the ticketing page regularly, as additional inventory may occasionally be released.

Can I attend an event if I arrive late?
We recommend arriving on time so you can enjoy the full experience. Most Signature Tasting events allow guests to arrive late, with the exception of the Murder Mystery Dinner. Drink Seminars and Culinary Stage sessions have a set start time, and arriving on time is recommended so you don’t miss any of the presentation. Restaurant Dinners also have scheduled seating times, and guests are encouraged to arrive on time to ensure they don’t miss any of the courses.

Are dietary restrictions accommodated?
Dietary restrictions vary by event and venue. If you have dietary restrictions or allergies, please be sure to note them at checkout when purchasing your tickets, where applicable. We recommend reviewing the event description carefully, as some events may have limitations on what can be accommodated.

What should I wear to Cornucopia events?
Dress for the event! Attire ranges from casual and comfortable to super dressed up. Check the individual event listing for any specific dress code or recommendations.

Is GST included in the ticket price?
Yes. GST is included in the advertised ticket price. Where applicable, gratuity is also included. Please check the individual event description for specific details.

Do I have to tip at the Winery Dinner that I purchased online?
No. Gratuity and GST are included in the price of the ticket. If you are very happy with the service and feel the need to tip extra, you are welcome to do so, but it is not required.

Can I get a ticket refund if I can’t attend?
No. Cornucopia has a no-refunds policy. If you are unable to attend, you may transfer your ticket to another guest, subject to the event’s terms and age requirements.

What time should I arrive for my event?
Event start times vary. We recommend arriving 10-15 minutes before the scheduled start time to allow time for parking, check-in and ticket scanning. Please check your individual event confirmation for specific arrival information.

Do I need to bring identification?
Yes. All Cornucopia events are 19+. Guests may be required to show two pieces of valid government-issued identification. Please bring valid ID with you to your event.

Where can I park for Cornucopia events?
We strongly encourage you to leave your car at home and take a taxi or other transportation to your Cornucopia events—especially if you’ll be enjoying the wine! If you do choose to drive, please make sure you have a designated driver. Parking is available throughout Whistler Village, with options varying by event location. We recommend allowing extra time to find parking and walk to your event. For events at the Whistler Conference Centre, please check current Whistler Village parking information when planning your visit.

If I don’t drink alcohol, is there a different ticket price?
No. Ticket prices are the same for all guests, whether or not you choose to drink alcohol. Non-alcoholic options are available at many Cornucopia events, please check the individual event description for details.

Can I get into a Cornucopia event with a screenshot of my ticket?
Yes. As long as the ticket barcode/QR code is clearly visible and can be scanned, a screenshot may be used. We recommend having your original ticket email available whenever possible.

Do I need a ticket for every person attending an event?
Yes. Every guest attending a Cornucopia event must have a valid ticket, unless otherwise specified.

Can I buy tickets for someone else?
Absolutely! You can purchase tickets as a gift or on behalf of another guest. Be sure to forward the ticket confirmation to the person attending so they have access to their ticket information.

Where can I find the full Cornucopia schedule?
The complete Cornucopia program, including event details, dates, times and ticket information, is available online. We recommend checking the individual event listing before attending, as details may vary by event.

How can I volunteer for Cornucopia?
Please email your expression of interest to volunteers@watermarkinc.ca.

If you have any further questions or concerns, please email us.